Visitors and email

Visitors from abroad book online, in English, by email

Tourists and expats who don't use LINE book on your web page in English and get a confirmation email, a calendar file and a reminder before the day: everything a LINE customer gets. Every booking lands in the same calendar and CRM.

Booking pages in English

One booking page, in Thai and English

Your one booking link opens in any browser. Customers choose Thai or English, and times are clearly shown in Bangkok time, so a visitor who hasn't landed yet books the right time. Each service can have its own English name.

  • The same link your LINE customers use
  • Share it on Google Maps, your website or Instagram
  • Bookings day and night, no waiting for a reply
For your customers

How customers who don't use LINE book

  1. 1

    Open your booking link

    From your website, a map or the QR at your door, in any browser.

  2. 2

    Pick a service and a time

    Real free times, in Bangkok time.

  3. 3

    Confirm your email with a 6-digit code

    No password to set. Or "Continue with LINE" for customers who use it.

  4. 4

    A confirmation email

    With View booking, Reschedule, Cancel and a calendar file.

  5. 5

    A reminder before the day

    By email, the day before and on the day, with "I'll be there".

Confirmation emails

Confirmation emails in your business name

Emails go out in your business's name, in Thai or English to match the customer, with View booking, Reschedule and Cancel buttons, a calendar file (.ics) and a Google Calendar link. When a booking moves or is cancelled, the entry in the customer's calendar updates too.

  • Reminders lead with "I'll be there"
  • Cancellations offer Book again
  • The manage link opens straight away, no sign-in

Questions about your business?

Send us a message. We reply within 1 business day.

Contact us
Email and LINE together

Customers hear from you on LINE or by email

Email as the backup

A LINE message that can't be delivered goes by email instead, when the customer has an address.

Monthly LINE messages used up

Customers with an email keep getting confirmations and reminders by email.

The customer's language

Messages in Thai or English, to match each customer.

The same customer page

Email customers sit in the CRM next to LINE customers, and collect stamps the same way.

My bookings

Customers sign in by email to see bookings and stamp cards.

Owner alerts by email

A new booking or a cancellation emails the owner and managers. Switch it off in Settings.

Questions about visitors and email

Do foreign customers need LINE?

No. Customers book on your web page in any browser, confirm the email address with a 6-digit code, and get confirmations and reminders by email.

Which languages are the booking pages in?

Thai and English. Emails to customers are in the customer's language.

Do customers need an account or a password?

No. Customers confirm the email address with a 6-digit code once, and can manage the booking any time from the link in the email.

Can customers add the booking to a phone calendar?

Yes. The confirmation has a .ics file and a Google Calendar link, and a move or cancellation updates the same entry.

Do emails cost extra?

Confirmation and reminder emails are part of every plan, the Free plan included. See pricing.

Read next

Your first booking is a few taps away

Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.

Booked!