Restaurants and cafés

A table booking system your guests use in LINE

Guests choose a day, a time and a table size and book in LINE, with no calls or chat threads. Guests get a reminder before the day, and you see every booked table on one page, know who your regulars are, and reward guests who return with stamp cards and birthday coupons.

The familiar problems

Where table booking takes your time

The old way
With Tellfox
Asking for a table
Calls and chats all day, answered one by one, missed at the busy hour
Guests see real free times and book at any hour
Double bookings
Several notebooks, one table booked twice
Tellfox counts the tables left; full means closed
Empty tables from no-shows
You find out after the booked time has passed
A reminder before the time, and a one-tap "I'll be there"
Knowing regulars
Only the staff on duty remember who comes often
A pinned note (an allergy, say) and the visit history on the customer's page
Table booking

Start simple with a service per table size

Table booking works without the add-on. Make a service for "Table for 2" and one for "Table for 4". Each has its number of tables, the time a party sits (say 90 minutes) and a reset time between sittings. Guests see only times with a table free and book at once, with no staff member to choose.

  • The number of tables is a count of places, not tied to a person
  • Set opening hours, closed days and breaks once
  • Close a stretch with one message to the LINE assistant, e.g. "Close Friday evening, private party"
Tables add-on

A floor plan, the table that fits, and Tonight

Set up your areas, like Indoor and Terrace, add your tables with their seats, and draw the floor plan by dragging tables into place, on a phone, an iPad or a computer. Guests give the party size before the time, and Tellfox gives the party the free table that fits best, so a couple never takes your big table while a table for two is free. In the evening, Tonight shows every table by colour: free, booked, seated or overdue.

  • One "Table booking · 90 min" service for every table, instead of a service per size
  • Seat walk-ins at a free table that won't clash with a later booking, and see how long it is free
  • Table rules such as "parties of 5 or more: Terrace first" and sitting length by party size
  • An add-on per branch, ฿490 a month per branch, on Starter, Business and Pro (Starter 12 tables, 1 area · Business 40 tables, 4 areas · Pro 120 tables, 10 areas per branch), that you add yourself in your account
Fewer empty tables

A reminder before the time, with an "I'll be there" button

Tellfox sends a reminder the day before and 3 hours ahead, in LINE or by email. Guests tap I'll be there, reschedule or cancel within your rules. In the calendar you see which tables are confirmed, and a list with a call button for anyone who hasn't confirmed.

  • A cancelled table is open to other guests at once
  • Mark no-shows and see the count on the guest's page
  • Visitors from abroad book on the web in English and get a confirmation email

Questions about your business?

Send us a message. We reply within 1 business day.

Contact us
Regulars

Give guests a reason to come back

Every booking joins the guest's history, so you see who comes often, who has gone quiet, and can reward the ones who return.

Real messages from restaurants

Type or say this to the assistant in LINE

“Close Friday evening, private party”Shows the bookings in that time first, then lets you cancel and tell the guests
“Book Mind, table for 4, this Saturday at 7pm”Checks real free times, shows a preview, and sends the guest a confirmation after you tap Confirm
“Mind is allergic to shrimp, pin it”Saved on her profile and pinned so it shows on every booking
“Who's booked today?”Today's bookings, the gaps still free, and who hasn't confirmed

Questions

Can guests book by party size?

Yes. With the Tables add-on guests give the party size before the time, and Tellfox gives the party the free table that fits best. Without it, set each table size up as its own service, like "Table for 2" and "Table for 4".

Do I need a new POS?

No. Tellfox works next to the POS or cash drawer you already have. There is no hardware to buy and no contract; the floor plan and Tonight open on the phone or iPad you already own.

Can I ask for a deposit?

Yes. Set a PromptPay deposit per guest or per booking, for bigger groups only or on chosen days. The money goes straight to your account and you confirm when it arrives. Reminders and the I'll be there button still keep tables from going empty.

What about walk-ins?

With the Tables add-on, tap the party size on Tonight: Tellfox finds a free table that won't clash with a later booking and seats the party in one tap. With no table free and the Queue add-on, the party takes a queue number. See the Tables add-on.

Do guests need LINE?

No. Guests can book on your web page in Thai or English, confirm the email address with a 6-digit code, and get a confirmation email with buttons to move or cancel.

Can several branches share it?

Yes, branches are built into every paid plan. Customers and stamp cards are shared across branches. Branches 2–5 cost 80% of the plan price and 6–10 cost 70%; above 10, contact us.

Read next

Try booking at Cafe MaliA working demo business: pick a service and a time, no sign-up→

Your first booking is a few taps away

Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.

Booked!