Hair, nails and barbers

Salon booking where customers choose a stylist

Customers pick a favourite stylist and a real free time, and book in LINE, with a reminder before the day. You see everything about your regulars on one page, from last time's colour to the stamps on the loyalty card.

Nude pink gel nails
Sound familiar?

Where your time goes at the salon

The old way
With Tellfox
Asking for a stylist
"Is Ploy free on Saturday?" Open the book, answer one by one.
Customers pick the stylist and see that person's free times.
No-shows
Forgotten appointments and an empty chair you notice too late.
A reminder before the day, with a one-tap "I'll be there".
Remembering regulars
Last time's colour lives in one stylist's head.
A pinned note, the history and what the customer usually books, on one page.
Walk-ins
Walk-ins come and go, and never make it into your records.
Log the visit afterwards and walk-ins become customers who collect stamps.
Choose your stylist

Customers pick a stylist or tap "Anyone"

Turn on "customers choose a person" for the services you want. Customers see the names and photos of the stylists who do that service, then only the times that stylist is really free, from the stylist's working hours, time off and other bookings. Tap "Anyone" and Tellfox gives the booking to whoever is free with the fewest bookings that day.

  • Each stylist can do different services: colour only with a senior stylist
  • Time off closes those times automatically
  • Each staff member sees only that person's calendar and customers
Fewer empty chairs

Reminders with an "I'll be there" button

Tellfox sends a reminder the day before and 3 hours before, in LINE or by email. Customers tap I'll be there, reschedule or cancel within your rules. Your calendar shows who has confirmed and who hasn't, and a call list with tap-to-call numbers lets you check before the time.

  • Set how many hours before a customer can still move or cancel
  • A cancelled time opens for someone else at once
  • Mark no-shows and see the count on the customer's page
Regulars

Know your regulars at a glance

One page per customer, whether booked in LINE, by email or added by you. Tellfox works out what each customer usually books and with whom, from real bookings. Pin the important note, like a colour formula or a sensitive scalp, and it shows on every booking that customer makes.

  • "Usually books: cut and colour with Ploy"
  • Not seen for 60 days: one tap
  • A we-miss-you coupon, sent when the time comes
Stamp cards and walk-ins

Walk-in customers can collect stamps

Many barbers and nail bars see more walk-ins than bookings. Tellfox keeps both kinds of customer in the same system.

Questions about your business?

Send us a message. We reply within 1 business day.

Contact us
The AI assistant in LINE

What you can tell the assistant

Between clients, type a line or send a voice note. The assistant shows a preview first and acts when you tap Confirm.

“Book Mint for Saturday 2pm, colour with Ploy”Checks Ploy's free times; if 2pm is taken, offers the nearest ones as buttons. After Confirm, Mint gets a message.
“(voice note) Mint had ash brown, same formula, sensitive scalp”The note goes on Mint's profile, ready for next time.
“Send colour to Nan”A preview of the card with the picture, price and a Book button. Tap Send and Nan gets it in LINE.
“Nan used her birthday coupon”Finds Nan's active coupon; after Confirm it's marked used.
“Ploy is off next Monday”A preview of the time off with Ploy's bookings that day, so you can deal with those bookings.
“Link for men's haircut”The link with a Copy button, to paste in your own chat.
An example setup

A hair and nail salon with 4 stylists

An example salon with 2 hair stylists and 2 nail technicians. Customers choose the person for every service.

Women's cut 60 min

฿450 · 2 hair stylists · customers choose, or "Anyone"

Colour 120 min

฿1,500 · senior stylist only · 15 minutes rest after

Gel manicure 60 min

฿450 · 2 nail technicians · photos shown when choosing

Booking rules

Up to 30 days ahead · at least 2 hours before · move or cancel until 6 hours before

Reminders

The day before and 3 hours before, with "I'll be there"

Stamp card

8 visits for a free haircut · a 20% birthday coupon

Questions from salons and barbers

Can customers choose a stylist?

Yes. Turn on "customers choose a person" for that service: customers see the names and photos of the stylists who do it, or tap "Anyone" and Tellfox assigns someone. Leave it off for services where you assign.

How do reminders help with no-shows?

Customers get a reminder the day before and 3 hours before, with I'll be there, reschedule and cancel. You see who hasn't confirmed and get a call list with phone numbers. A cancelled time opens for others straight away.

Most of my customers walk in. Does it still fit?

Yes. Add a booking to the calendar even for a time that has passed, so walk-ins get a history and collect stamps. Customers aren't messaged about a booking logged afterwards.

What do my stylists see?

Each staff member sees only the calendar and customers assigned to that person, and can read and add notes. Owners and managers see everything.

Can I bring my customer list from Excel?

Yes. Import a CSV of up to 10,000 customers, with Thai or English column names. You see a preview first, and existing customers are matched by email or phone.

Read next

Try booking at Rim SalonA working demo business: pick a service and a time, no sign-up→

Your first booking is a few taps away

Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.

Booked!