Booking through LINE, ready from day one
Customers tap your link or scan your QR and book on a page that opens right in LINE. Confirmations, reminders and the stamp card arrive in the same chat. You use the Tellfox official account (LINE OA), already set up for you.
TellfoxOfficial accountLINEA ready-made LINE account for your business
Every business uses the shared Tellfox official account, and every card shows your business name. Customers get a three-button menu: Book, My bookings and My cards. A customer who books at several businesses sees the businesses already used under Book.
- Your link and QR open your booking page in LINE
- Customers can add the account from the booking page
- LINE messages are included in your Tellfox plan
How customers book through LINE
- 1
Tap the link or scan the QR
From a post, a chat or a sign at the door. The booking page opens in LINE and knows who the customer is.
- 2
Pick a service and a time
Real free times, a person if you let customers choose, then Book.
- 3
A confirmation card in the chat
With the booking reference and View your booking.
- 4
A reminder before the day
"I'll be there", Reschedule or Cancel, from one card.
LINE confirmations and reminders, sent for you
Confirmations, moves, cancellations and reminders arrive as LINE cards. Each business has a monthly number of LINE messages; once those are used up, customers with an email address get the message by email instead. Settings shows how many you have used this month.
- A LINE message that can't be delivered goes by email, once
- Customers who unfollowed the account get email
- Messages that are out of date (a moved or cancelled booking) are dropped
TellfoxOfficial accountLINECustomers can talk to you directly
The Tellfox account is for booking and reminders. When a customer writes to it, the reply has a "Chat with the business" button that opens your own LINE, phone or website, whichever you set. You keep talking to customers where you already do.
TellfoxOfficial accountLINEQuestions about your business?
Send us a message. We reply within 1 business day.
A separate menu for you and your staff
Owners and staff get a separate menu in the same chat. Today shows who is coming. Links answers with a card for each service and class, with a Copy link button to paste into a chat with a customer; more than 12 open a links page with search.
- "Send to a friend" sends the service card from your personal LINE straight to a customer
- Links show the service picture, name and price
- A price change shows in the link at once
TellfoxBaan Spa · ownerLINESend a service to a customer in one message
Type or say "send Thai massage to Anna". The assistant finds the customer (and asks when several match), shows the card exactly as she will see it, and sends it when you tap Send. The card has Book and Chat with the business, and goes only to customers who agreed to offers.
TellfoxBaan Spa · ownerLINEWant your own LINE Official Account?
For bigger businesses, confirmations and reminders can come from your own LINE Official Account. It's an add-on for Business and Pro with a one-time setup fee: ask us.
Questions about booking in LINE
Do I need my own LINE OA?
No. Tellfox has an official account that is already set up for every business; you just share your booking link or QR. If you want messages to come from your own LINE OA, ask us.
Do I pay LINE for the messages?
No. Each plan includes LINE messages a month: Free 30 · Starter 200 · Business 1,000 · Pro 4,000 messages a month per branch. When those are used up, customers with an email get it by email, or you can buy more: 500 messages ฿99 · 2,000 messages ฿349 · 5,000 messages ฿790, packs never expire.
Do customers have to add the account before booking?
Customers can book straight from your link. The booking page offers to add the account so confirmations and reminders arrive in LINE; customers who skip it and gave an email get the messages by email.
Can customers chat with me through Tellfox?
Customers who write to the account get a "Chat with the business" button that opens your own LINE, phone or website, so the conversation stays in your own channel.
What about customers who don't use LINE?
The same booking page works in any browser. Customers confirm an email address with a 6-digit code and get confirmations and reminders by email. See email and visitors.
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Your first booking is a few taps away
Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.