Stamp cards and points your customers keep in LINE
Stamps for visits, points for what customers spend, rewards customers actually want, and coupons sent for you. It all sits under "My cards" in your customers' LINE menu, and stamps and points arrive automatically when a booking is completed.
A stamp card for every customer
Choose what earns a stamp (everything, or chosen services, classes and packages), the stamps per card (2 to 50), the reward and, if you like, how long a card lasts. A full card puts the reward coupon in the customer's wallet and a new card starts.
- Completed bookings and attended classes earn stamps automatically
- Walk-ins: your team taps Add stamp, with a reason
- Or tell the assistant in LINE: "give Som a stamp"
TellfoxBaan Spa · ownerLINEPoints that customers swap for rewards
Set how many baht make a point and what earns: completed bookings, attended classes or packages bought. Add rewards like ฿100 off or a free foot massage, each with a points price. Customers tap "Get it" in LINE and the coupon lands in the customer's wallet.
Welcome, birthday and we-miss-you coupons, sent for you
Set a coupon up once (an amount off, a percentage, a free service or a gift) with how long it lasts, then choose how it is given. Customers who agreed to offers get a message in LINE or by email, and each customer sees the coupons under "My cards".
- Welcome: when someone first becomes a member
- Birthday: in the customer's birthday month, once a year
- We miss you: when a member hasn't visited for the days you choose (60 by default)
- Everyone: every current member, with one tap
- Gift: by hand from the customer's page, or by telling the assistant
- Reward: from a full card or a points reward
One member QR for stamps and coupons
Customers show the QR from "My cards". Your team scans it with the phone camera or LINE's QR reader and sees the card, points and active coupons, with Add stamp and Use right there. The QR only says who the customer is, so a photo of someone else's QR gets nobody anything.
- Customers can make a new QR; the old one stops working at once
- Anyone not on your team sees nothing about the customer
Questions about your business?
Send us a message. We reply within 1 business day.
"My cards" in your customers' LINE menu
Customers tap "My cards" for stamps, points and coupons (active, used and expired) with the terms and end dates. Nothing to carry around. When you have a birthday coupon on, customers are asked to add a birthday for a gift.
TellfoxOfficial accountLINEA paper stamp card compared with Tellfox
Questions about loyalty
Do customers need an app for the Tellfox stamp card?
No. The card is in the LINE app customers already have: tap "My cards" in the menu, or open it from a link on the web.
Can I use stamps and points together?
Yes. Switch on the stamp card, points for spend, or both. Switching points off later keeps every balance.
Can walk-in customers who didn't book collect stamps?
Yes. Your team scans the member QR and taps Add stamp, adds it from the customer's page, or tells the assistant in LINE.
How are coupons used?
The customer shows the QR or gives a name at the counter; your team opens the customer's page and taps Use on the coupon. Each coupon is used once and belongs to that customer.
When does the birthday coupon go out?
In the customer's birthday month, once a year. The birthday comes from the CRM profile, or the customer adds it under My cards.
What happens to points if a completed booking is cancelled?
The stamps or points from that booking are taken back once, never below zero.
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Your first booking is a few taps away
Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.