Pet hotel booking in LINE for pet owners
Owners choose a check-in day and the number of nights, see only the days with room for the whole stay, and book in LINE. Grooming is booked by the hour on the same page. You see the rooms, the guests and each pet’s notes in one place.
TellfoxOfficial accountLINEThe daily work at your pet hotel
Book stays by the night
Set your room service to be booked by the day instead of by the hour, with a minimum and maximum, like 1 to 14 nights. The price is per night and Tellfox multiplies it. Owners choose the nights and a check-in day on a month calendar that shows only the days with room for the whole stay.
- Check-in and check-out days must be days you are open
- A reminder at 9 in the morning the day before check-in, in LINE or by email
- Move a stay and it keeps its nights and its room
TellfoxOfficial accountLINERooms for several pets and hourly grooming
Each room has the number of pets it takes and the services that use it. Tellfox fills rooms that already have a guest before opening a new one, and you can move a booking to another room from its page. Grooming is an hourly service using your grooming tables, so you never take more bookings than you have tables and groomers free.
- Large dog rooms, cat rooms, shared rooms: each used only by the right services
- Owners never see room names; Tellfox assigns the rooms
- Rest time after each grooming slot to clean the table
Pick a day and time
Pet notes, packages and rewards for owners
The customer is the pet's owner. The owner's page holds every stay and groom, with notes about the pet the whole team can see.
Pinned note
"Mochi, golden retriever, allergic to chicken, pills morning and night" on every booking.
Read more →Grooming packages
5 grooms, valid 120 days, counted off at each booking.
Read more →Stamp cards
10 visits for a free bath; stays and grooms both earn stamps.
Read more →We-miss-you coupons
Owners who haven't been in for 60 days get a coupon automatically.
Read more →Questions about your business?
Send us a message. We reply within 1 business day.
What you can tell the assistant
Between pets, type a line or send a voice note. The assistant shows a preview first and acts when you tap Confirm.
A pet hotel with 8 rooms and grooming
An example hotel for dogs and cats, with 8 rooms, 2 grooming tables and 2 groomers.
6 dog rooms
2 dogs per room · used by the dog stay service
2 cat rooms
3 cats per room · used by the cat stay service
Dog stay
฿600 a night · 1 to 14 nights · owners choose the days and nights
Groom 60 / 90 min
฿500 / ฿800 · uses the 2 grooming tables · 15 minutes rest after
5-groom package
฿2,200 · valid 120 days
Reminders
Stays: 9am the day before check-in · grooming: the day before and 3 hours before
Questions from pet hotels and groomers
Can one room take more than one pet?
Yes. Set how many pets each room takes, like 2 per room. Tellfox counts every night of a stay and fills rooms that already have a guest before opening a new one. You can move a booking to another room any time.
Can owners choose the number of nights?
Yes. Set the minimum and maximum nights for the service. Owners pick the nights first, and the calendar shows only check-in days with room for every night. The price per night is worked out on the server.
I have two dogs. How do I book both?
One booking per pet. If the dogs should share a room, move the bookings into the same room from the booking page.
Can I use it for grooming only?
Yes. Make grooming an hourly service, linked to your grooming tables or your groomers. Owners can pick a groomer if you turn that on.
Where do I keep notes about each pet?
On the owner's customer page. Pin a note about food, medicine and temperament and it shows on every booking; tag breed or size to find pets quickly.
Read next
Your first booking is a few taps away
Say hello to your assistant in LINE, tell it your services, share your link and let customers book. Start free, no card needed.