Skip to content

The queue display and the door QR code

The Display page sets what the screen in your shop shows, and holds the screen’s link and the QR code customers scan to take a number. Owners and managers can open it, and each branch has its own.

Tellfox uses a screen you already have: a screen with a web browser, a tablet, or a computer connected to a screen.

  1. Go to Queue › Display and tap Open display, or copy the link under Display link and open it on the screen in your shop.

  2. Tap the screen once to turn the sound on (it says Tap the screen to turn the sound on). From then on, it chimes for every number called.

The display shows the numbers Now serving and the Next ones, updates every few seconds, and never shows a customer’s name or details.

Under Layout, choose one:

Layout What it shows
Spotlight The number is the star. One promotion beside it
Showcase Promotions fill the screen, the number on the side. With no promotion on, it shows Spotlight
Board Every queue line side by side (up to 4), each with its latest called number and the next three. Best with two or more lines

Tick Show each new call full screen for 6 seconds (with a chime) and every call fills the screen with Now calling before the usual view comes back.

Under Your brand:

  • Logo: taken from your business profile. Change logo opens Settings.
  • Brand colour: Orange, Green, Blue, Pink, Teal, Dark blue, or Own colour to pick your own.
  • Background: Dark or Light.
  • Show the clock.
  • Show the “scan to join” code: the screen shows the same QR code as the door, with Scan to join the queue, so customers inside can scan it from the screen.
  • Show the wait time: how many are waiting and about how long.
  • Message line at the bottom: short notes that scroll along the bottom, such as the Wi-Fi password, opening hours or your LINE name. One per line, up to 300 characters.

Tap Save when you’re done.

Under Promotions, tap Add promotion: up to 8, taking turns every 8 seconds.

Field What goes in
Picture Wide (16:9), at least 1600 px; PNG, JPEG or WebP up to 2 MB
Headline Up to 80 characters
Detail Up to 120 characters
Price or label For example ฿95, up to 20 characters
Small tag For example New, up to 20 characters
From, Until, From time, Until time Leave empty to show every day, all day
Show on the screen Untick to hide it for now without removing it

Each promotion shows its state: Showing now, Switched off, Ended, Not started or Outside its hours. Tap Edit, then Save changes; use Move up and Move down to order them, or Remove.

  1. Under Door QR code, print the code.

  2. Put it at the door or on the counter.

Customers scan it with the phone camera or LINE and take a number at once: no sign-up and no name. Booked customers use the same QR code to check in. See Take a queue number for what customers see.