Team, roles and invites

Team in the menu holds everyone who works in your business. A team member doesn’t have to sign in: a therapist who never opens Tellfox can still be booked. Owners and managers manage the team.

The Team page

The tabs are Team, Schedule, Time off and Left the team. Each card shows:

• the photo (or a coloured circle with the initial), the name and a role badge,
• the services they do,
• their Working days, or Follows the opening hours,
• 3 bookings this week,
• Customers can book or Not bookable,
• an Away sticker during time off.

Add a team member

1. Tap + Add team member.

2. Fill in the Name, an English name (optional), an Email (optional) and the Role.

3. Keep Customers can book them ticked if customers book this person. Untick it for someone who doesn’t take bookings, like a receptionist.

4. Tap Add. Their page opens, where you add a photo and set their working hours.

New services and the team

Services you add by LINE are done by everyone who takes bookings. Choose who does what on each service’s page under Who can do it (see Services).

Photos

On a person’s page: Add a photo, Change photo or Remove photo (PNG, JPEG or WebP, up to 1 MB). Photos make the calendar easier to read. Customers see a name and photo only on services where they choose who serves them.

Invite someone to sign in

A team member who should use Tellfox (the calendar, or the assistant in LINE) needs to sign in.

1. On their page, under Sign-in, add a note of who it’s for if you like, and tap Make an invite link.

2. Copy the Invite link (works once, for 7 days) and send it to them, in LINE for example.

3. They open it, sign in (with LINE or email) and tap Join the team.

Their page then shows Can sign in with their email. Cancel the invite link stops a link nobody has used yet. Once they’ve signed in with LINE and added the Tellfox account, the LINE assistant answers them too, within their role.

Roles

	Owner	Manager	Staff
Calendar and bookings	Everyone’s; add, move, cancel, assign	Everyone’s; add, move, cancel, assign	Their own; mark completed or no-show
Customers	All	All	The customers they serve
Services, hours, resources, loyalty	Change	Change	See
Team	Add anyone, change roles	Add and manage staff	See names
Business settings	Change, including the booking link	Change, except the booking link	See
Export all customers, delete a customer	✓

Only an owner can Change role. A business always needs at least one owner.

When someone leaves

At the bottom of their page, Leaves the team → Archive. They take no more bookings and leave the calendar; their old bookings keep their name. They move to the Left the team tab, where Bring back restores them at any time.

Next: Working hours and time offEach person's week, one-off days and time off.