Business settings
Settings has four tabs: Business, Opening hours, Logo and Notifications. Each tab saves only its own fields. Owners and managers can change them; staff see them, with a note that they can’t change them.
Business
Section titled “Business”| Field | What it’s for |
|---|---|
| Business name, English name | The names customers see; the English one for customers who use English |
| Booking link | The end of tellfox.app/b/.... Only an owner can change it, up to 5 times; the old link keeps working and nobody else can take it. Your booking link shows the full address |
| The business’s main language | ไทย or English: the language the LINE assistant uses with your team |
| Time zone | Asia/Bangkok to start with. A new time zone that moves confirmed bookings lists them first, with Confirm the new time zone |
| How customers reach you | Your LINE link (https://…), tel: and a phone number, or mailto: and an email. It’s behind Chat with the business on your booking page and in your messages |
| Phone | Shown with a Call button |
| Map link | A Google Maps link (https://…), shown as Open the map |
| Address | Shown as Where in booking messages, and in the calendar file customers add |
| Booking times every | 15, 30 or 60 minutes: how often start times are offered |
Booking times every
Section titled “Booking times every”This sets the grid of start times customers see. With 30 minutes they see times like 10:00, 10:30, 11:00. It’s one setting for the whole business:
- 15 minutes packs bookings tightly.
- 60 minutes keeps whole hours and may leave some minutes unused.
Bookings already made keep their times, and prep and rest times still apply.
Opening hours
Section titled “Opening hours”The week and your closed days. See Opening hours and closed days.
Upload a logo: PNG, JPEG or WebP, up to 1 MB. It shows on your booking page and on the cards your customers get. Remove the logo takes it off. You can also send your logo as a photo in the setup chat.
Notifications
Section titled “Notifications”| Setting | What it does |
|---|---|
| The day before (24 hours ahead) | A reminder with an I’ll be there button the day before each booking |
| On the day (3 hours ahead) | A second reminder on the day |
| Email owners and managers when a customer books or cancels | An email to every owner and manager with an email address, for bookings and cancellations customers make themselves |
Both reminders are on to start with. See Reconfirmation for how they work.
At the top of the tab you see this month’s LINE messages: “LINE messages sent in October: 34 of [allowance]. When they are used up, messages go by email instead.” Each confirmation, reminder or offer sent by LINE counts as one; customers who have an email get their messages by email once the month’s LINE messages are used up.